Contact

Two ways to reach us, and no third one

Call the number below, or use the booking page. There is no contact form on this site and there is no email address — a repair gets booked faster by somebody asking you two questions than by a message sitting in an inbox.

On site
8:00 am – 8:00 pm, seven days
Dispatch
Answered 24/7, including overnight
Service call
$89 flat, credited against the repair
Coverage
Logan Square 60647 · Wicker Park 60622 · Avondale 60618 · Portage Park 60641
An empty undercounter refrigeration cabinet with a thick grey magnetic gasket around the door opening and a wide vent grille across the floor at the back

Worth having in front of you

  • The model and serial, off the frame or the door jamb
  • What the appliance is doing, in your own words
  • What changed in the week before it started
  • Which door the technician should come to

None of it is required. It just takes the first five minutes of the visit and does them on the phone instead.

What it costs

Quoted as a band now, as one figure in your kitchen

Flat $89 service call covering the visit and full diagnosis, credited against the repair once you approve it.

  • Igniter or burner assembly $180 – $480
  • Oven thermostat or heating element $200 – $440
  • Refrigeration fan or defrost system $290 – $670
  • Dishwasher pump or control $200 – $410
  • Control board or touch panel $440 – $690
  • Compressor or sealed-system repair $1,420 – $2,950

Where a job lands inside its band comes down to the part your serial takes and how far the appliance has to come apart to reach it. The $89 you paid for the visit comes off that figure the moment you approve the work, and nothing is replaced on suspicion.

For scale — a comparable Viking replacement, before installation — runs $6,940 to $16,040. That is the number the bands above are worth reading against.

What people said afterwards

Rated 4.9 from 1608 reviews

  • Fresh food side had crept up into the forties over a warm week. Condenser was matted with dust behind the grille and the fan was struggling. Cleaned, motor replaced, temperature back down by night.

    Konstantin A. · Logan Square

  • Flames had turned yellow and were sooting the pans. Rather than pulling the range apart he checked the manifold pressure first, then cleared the orifices and set the shutters back correctly.

    Ingrid W. · Wicker Park

  • Door sagged and heat poured out along the top, enough to mark the cabinet above. New hinges and a gasket, aligned square, and the fronts have stayed cool since he did the work.

    Perdita F. · Wicker Park